Thanks for purchasing our products at https://elegantlighting.com.my/ operated by Elegant Lighting & Decorative Sdn Bhd. All orders are checked before shipping out to our customers to ensure that all items are in order and in good condition.
In order to be eligible for refund, you have to return the product within 7 calendar days of the purchase. In the event that wrong goods are received, damaged or defected, kindly please contact us within 2 days of the receipt of your product. We will try to rectify your problem soonest possible.
If anything is unclear or you have more questions feel free to contact us.
